Hands-on, result oriented executive with record of leading design and development of high technology products, improving processes and procedures to drive revenue, efficiency, and market share, with background in software engineering and design. Expertise in mobile applications & infrastructure, Internet technologies, eCommerce, Internet telephony, media streaming, enterprise software, systems integration, product design, and strategic and long-range planning abilities; skilled in setting product and technology strategies in B2C and B2B environments. Diverse background covers engineering, user experience, innovation, network operations, security, server operations, quality assurance, customer support, superior business acumen, interpersonal skills, and technical expertise to align people, processes, and technology in support of strategic objectives for medium to very large organizations. Achieved 15% increase in customer satisfaction by ensuring effective support available to customers 24x7, cost reduction of 30% by optimizing IT infrastructure and increased administrator utilization by 50% by cross training admins.

  • Over 25 years of IT leadership experience as a CIO, VP, Sr. Director, Director, and Technical Manager
  • Accomplished in developing technical teams, hiring top technical talent, and maximizing group performance.
  • Demonstrated skills include enterprise-wide strategic planning, technology best practices, operational technology deployment, process improvement, and team building, among other areas.
  • Experienced application developer and project manager involved with large project teams and very large clients, e.g., JP Morgan Chase, DHL, General Electric, IBM, and others.
  • Forward thinking executive with exceptional leadership skills, strategic thinking competence, and business partnering capabilities to facilitate positive change and ensure on-target projects.
  • Insightful, flexible professional with the capacity to understand tough challenges and foster cross-functional collaboration across the enterprise to optimize business results.
  • Visionary; keeps abreast of emerging technologies and the latest innovations.
  • Experienced, strategic, IT Executive, with proven ability to deliver the vision, leadership, talent enrichment, and technology road map, that fully supports the corporate business strategies.
  • Lead several merger, acquisition, and conversion related IT initiatives.
  • Managed Big 6 level IT consulting engagements.
  • Proven outstanding ability to maximize the ROI of IT investment while exceeding scorecard goals.
  • Strong history of managing and leading complex projects.
  • Successfully lead very large global IT cost reduction initiatives.
  • Very successful at developing and executing multi-year IT plans and road maps

© Sanjay Kumar 2018